If you have a life-threatening emergency, dial 911.

Unless there is a life-threatening emergency, please call the office or advice nurse before going to the emergency room. We may be able to save you an unnecessary visit and make certain that you obtain care at the appropriate facility for your child and your health plan. We will be able to be involved in the care of your child only if we are informed.

After Hours

As a service to our patients, we participate in the Pediatric Referral Group (PRG) Clinic to provide after-hour care and advice. The clinic is staffed by us as well as our pediatric colleagues and is located at the California Campus of California Pacific Medical Center Outpatient Clinics Building, 3801 Sacramento St. Alternatively, you may enter on Cherry St. If your child needs an appointment after our regular office hours, call PRG at 415-387-9293 to schedule an appointment time.  The clinic is conveniently open weekday evenings from 6pm-9:30pm and on Saturdays and Sundays from 9:30am-9:30pm.

If you wish advice or if you are not sure whether your child needs to be seen, you may call the same number (415-387-9293) to speak to the advice nurse who is available to take your phone calls through the night and 24 hours on weekends.  The advice nurses are well trained to take care of the majority of problems that arise.  However, for urgent matters after hours that cannot be handled by the Clinic or Advice Nurse, one of us is on call at all times and can be reached through the answering service by calling the regular office number and pressing “1”. During regular business hours and after hours, if you are expecting a phone call from our staff or a physician, you must accept ID blocked calls.